Welcome to Jolennea Nova Chamber. By shopping with us or using our website, you agree to follow these terms and conditions. We aim to be transparent and fair in all our dealings, so please read the following information carefully.

Ordering & Payment

• All orders placed through our website or in-store are subject to product availability and acceptance.
• We reserve the right to refuse or cancel orders at our discretion, including for pricing errors or stock issues. If your order is cancelled, you will be notified and any payment will be promptly refunded.
• Payment methods accepted include cash, GCash, bank transfer, and other options as listed at checkout. Orders are processed only after payment is confirmed, unless Cash on Delivery is selected.

Product Information

We strive to provide accurate descriptions and images of our products. Please note that colors, sizes, and packaging may vary slightly due to supplier changes or screen differences. If you need clarification before purchasing, contact our team for assistance.

Delivery & Pick-up

• Delivery times and methods will be communicated upon order confirmation. Jolennea Nova Chamber is not liable for delays caused by events outside our control (such as weather, courier schedules, or supply chain disruptions).
• Customers are responsible for providing accurate delivery information. Incorrect addresses may result in delays or additional charges.

Returns & Refunds

Our returns and refund process is outlined in detail on our Refund Policy page. We encourage you to review it before completing your purchase.

Privacy & Security

We take your privacy seriously. Information collected is used only to process your order and improve our service. For full details, see our Privacy Policy.

Account & Access

• If you create an account, you are responsible for keeping your login details secure. Please notify us immediately if you suspect unauthorized use of your account.
• You may not use our website for unlawful purposes or to infringe on the rights of others.

Updates to Terms

We may update these terms from time to time. Changes will take effect immediately upon posting on our website. Continued use of our services indicates acceptance of any modifications.

Contact Us

For any questions or clarifications about these terms, please contact us at info@jolenneachamber.com or +63 930 988 9580. We are happy to help.